Preamble
The DEHNwork App (hereinafter referred to as ‘App’) is provided by DEHN SE, Hans-Dehn-Straße 1, 92318 Neumarkt, info@dehn.de (hereinafter referred to as ‘we’ or ‘us’) as the controller within the meaning of the applicable data protection law.
The app enables the synchronisation and configuration of a DEHNsense EFD voltage detector (hereinafter referred to as ‘EFD’) connected via Bluetooth. To do this, the device (EFD) is connected to the user's smartphone via the app. System-specific data can be transferred to the EFD via system profiles stored in the system, which influence the behaviour of the device (warning behaviour). The app also enables the management (activation/deactivation, battery status, repeat test, system assignment) of several EFDs and the creation of new system profiles.
When you use the app, we process personal data about you. Personal data means any information relating to an identified or identifiable natural person. Because the protection of your privacy when using the app is important to us, we would like to provide you with the following information about which personal data we process when you use the app and how we handle this data. In addition, we will inform you about the legal basis for processing your data and, if processing is necessary to protect our legitimate interests, also about our legitimate interests.
1. information on the processing of your data
Certain information is already processed automatically as soon as you use the app. We have listed exactly which personal data is processed for you below:
1.1 Information collected during the download
When downloading the app, certain required information is transmitted to the app store you have selected (e.g. Google Play or Apple App Store), in particular the user name, email address, customer number of your account, the time of the download, payment information and the individual device identification number may be processed. This data is processed exclusively by the respective app store and is beyond our control.
1.2 Information that is collected automatically
When you use the app, we automatically collect certain data that is required for the use of the app. This includes
- Checking the operating system version for compatibility and operating system-specific function calls.
This data is automatically transmitted to us, but not stored, (1) to provide you with the service and the associated functions; (2) to improve the functions and performance features of the app and (3) to prevent and eliminate misuse and malfunctions. This data processing is justified by the fact that (1) the processing is necessary for the fulfilment of the contract between you as the data subject and us pursuant to Art. 6 para. 1 lit. b) GDPR for the use of the app, or (2) we have a legitimate interest in ensuring the functionality and error-free operation of the app and in being able to offer a service in line with the market and interests, which outweighs your rights and interests in the protection of your personal data within the meaning of Art. 6 para. 1 lit. f) GDPR.
1.3 Creation of a user account (registration) and login
When you create a user account or log in, we use your access data ([email address and password]) to grant you access to your user account and to manage it (‘mandatory information’). Mandatory information in the context of registration is marked with an asterisk and is required for the conclusion of the user contract. If you do not provide this data, you will not be able to create a user account.
We use the mandatory information to authenticate you when you log in and to follow up requests to reset your password. We process and use the data you enter during registration or login (1) to verify your authorisation to manage the user account; (2) to enforce the app's terms of use and all associated rights and obligations and (3) to contact you in order to send you technical or legal information, updates, security messages or other messages relating to the management of the user account, for example.
This data processing is justified by the fact that (1) the processing is necessary for the fulfilment of the contract between you as the data subject and us pursuant to Art. 6 para. 1 lit. b) GDPR for the use of the app, or (2) we have a legitimate interest in ensuring the functionality and error-free operation of the app, which outweighs your rights and interests in the protection of your personal data within the meaning of Art. 6 para. 1 lit. f) GDPR.
1.4 Using the app
You can enter, manage and edit various information, tasks and activities in the app. This information includes, in particular, data on the system profiles used. System profiles include the following information:
- Name of the system
- Type of installation
- Location of the system
- Voltage range of the system
- System view
The app also requires the following authorisations:
- Internet access: is not requested, but is used at OS level.
- Camera access: This is required so that a QR code can be scanned so that an attachment can be created in the app.
- Bluetooth: Access to Bluetooth is required to establish a connection between the smartphone and EFD (hardware) and to be able to read and write data.
- Photos/media: Installation profiles can be supplemented with images; for this to be possible, the app must have access to the local memory (photos). Photo permission is not requested as the native dialogue is used.
- Location: For the ‘near me’ functionality of the app. Currently deactivated, so permission is not requested.
Usage data is processed and used to provide the service. This data processing is justified by the fact that the processing is necessary for the fulfilment of the contract between you as the data subject and us in accordance with Art. 6 para. 1 lit. b) GDPR for the use of the app.
2 Disclosure and transfer of data
In addition to the cases explicitly mentioned in this privacy policy, your personal data will only be passed on without your express prior consent if this is permitted or required by law. This may be the case, for example, if the processing is necessary to protect the vital interests of the user or another natural person.
2.1 The data provided by you during registration will be passed on within our DEHN SE group of companies for internal administrative purposes, including joint customer support, to the extent necessary.
Any disclosure of personal data is justified by the fact that we have a legitimate interest in passing on the data for administrative purposes within our group of companies and that your rights and interests in the protection of your personal data within the meaning of Art. 6 para. 1 lit. f) GDPR do not outweigh this.
2.2 If it is necessary to investigate unlawful or improper use of the app or for legal prosecution, personal data will be forwarded to the law enforcement authorities or other authorities and, if necessary, to injured third parties or legal advisors. However, this only happens if there are indications of unlawful or abusive behaviour. Disclosure may also take place if this serves to enforce terms of use or other legal claims. We are also legally obliged to provide information to certain public authorities on request. These are law enforcement authorities, authorities that prosecute administrative offences subject to fines and the tax authorities.
Any disclosure of personal data is justified by the fact that (1) the processing is necessary to fulfil a legal obligation to which we are subject pursuant to Art. 6 para. 1 lit. f) GDPR in conjunction with national legal requirements to disclose data to law enforcement authorities or (2) we have a legitimate interest in disclosing the data in the event of indications of abusive behaviour or to enforce our terms of use. national legal requirements for the disclosure of data to law enforcement authorities, or (2) we have a legitimate interest in disclosing the data to the aforementioned third parties if there are indications of abusive behaviour or to enforce our terms of use, other conditions or legal claims and your rights and interests in the protection of your personal data within the meaning of Art. 6 para. 1 lit. f) GDPR do not prevail.
2.3 We rely on contractually affiliated companies of the DEHN Group as well as the following third-party companies and external service providers to provide our service:
- Appsfactory GmbH
- AST-X GmbH and ASSDEV GmbH
Any transfer of personal data is justified by the fact that (1) we have a legitimate interest in passing on the data for administrative purposes within our group of companies and your rights and interests in the protection of your personal data within the meaning of Art. 6 para. 1 lit. f) GDPR do not outweigh this and (2) we have carefully selected our third-party companies and external service providers as processors within the framework of Art. 28 para. 1 GDPR, regularly checked them and contractually obliged them to process all personal data exclusively in accordance with our instructions.
2.4 As part of the further development of our business, the structure of our company may change by changing its legal form or by founding, buying or selling subsidiaries, parts of the company or components. In such transactions, customer information may be passed on together with the part of the company to be transferred. Whenever personal data is passed on to third parties to the extent described above, we ensure that this is done in accordance with this data protection declaration and the applicable data protection law.
Any disclosure of personal data is justified by the fact that we have a legitimate interest in adapting our corporate form to the economic and legal circumstances as required and that your rights and interests in the protection of your personal data within the meaning of Art. 6 para. 1 lit. f) GDPR do not outweigh this.
3. changes of purpose
Your personal data will only be processed for purposes other than those described if this is permitted by law or if you have consented to the changed purpose of the data processing. In the event of further processing for purposes other than those for which the data was originally collected, we will inform you of these other purposes prior to further processing and provide you with all other relevant information.
4. period of data storage
We delete or anonymise your personal data as soon as it is no longer required for the purposes for which we collected or used it in accordance with the above paragraphs. As a rule, we store your personal data for the duration of the usage or contractual relationship via the app plus a period of [7] days, during which we keep backup copies after deletion, unless this data is required for longer for criminal prosecution or to secure, assert or enforce legal claims.
Specific information in this privacy policy or legal requirements for the retention and deletion of personal data, in particular those that we must retain for tax law reasons, remain unaffected.
5 Your rights as a data subject
5.1 Right to information
You have the right to request information from us at any time about the personal data concerning you that we process within the scope of Art. 15 GDPR. You can submit a request by post or email to the address below.
5.2 Right to rectification of inaccurate data
You have the right to demand that we correct your personal data immediately if it is incorrect. To do so, please contact us at the addresses given below.
5.3 Right to erasure
You have the right to obtain from us the erasure of personal data concerning you under the conditions described in Art. 17 GDPR. In particular, these conditions provide for a right to erasure if the personal data are no longer necessary for the purposes for which they were collected or otherwise processed, as well as in cases of unlawful processing, the existence of an objection or the existence of an obligation to erase under Union law or the law of the Member State to which we are subject. For the period of data storage, see also section 5 of this privacy policy. To assert your right to erasure, please use the contact addresses below.
5.4 Right to restriction of processing
You have the right to demand that we restrict processing in accordance with Art. 18 GDPR. This right exists in particular if the accuracy of the personal data is disputed between the user and us, for the period required to verify the accuracy and in the event that the user requests restricted processing instead of erasure in the event of an existing right to erasure; furthermore, in the event that the data is no longer required for the purposes pursued by us, but the user requires it for the assertion, exercise or defence of legal claims and if the successful exercise of an objection is still disputed between us and the user. To assert your right to restriction of processing, please contact us at the addresses given below.
5.5 Right to data portability
You have the right to receive from us the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format in accordance with Art. 20 GDPR. To assert your right to data portability, please use the contact addresses below.
6. right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based, inter alia, on point (e) or (f) of Article 6(1) GDPR pursuant to Article 21 GDPR. We will stop processing your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.
7. right to lodge a complaint
If you are of the opinion that we are violating German or European data protection law when processing your data, please contact us so that we can clarify any questions you may have. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision.
If you wish to assert one of these rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.
8 Changes to this privacy policy
We reserve the right to amend our privacy policy should this be necessary due to new technologies. Please ensure that you have the latest version. If fundamental changes are made to this privacy policy, we will announce these on our website.
All interested parties and visitors to our website can contact us regarding data protection issues at
Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
Tel.: 0941 2986930
Fax: 0941 29869316
E-Mail: anfragen@projekt29.de
Internet: www.projekt29.de
Stand: 25.06.2024