Periodic inspection

• Maintenance test
• Technical test
• Repair

The periodic inspection is handled by our Neumarkt site.
To ensure a smooth process, please note the following procedure:

2. Labelling the goods shipment

For clear identification of your consignment. Please always enclose an accompanying letter in the form of an purchase order or similar.This accompanying letter should include the recipient of the service with the VAT ID and the recipient of the goods and invoice, each with the full address. If available, please also state the offer number.

Please understand that processing times will be longer for consignments that are not labelled or cannot be identified. 

ATTENTION: Devices packaged in foil only will not be accepted!
Choose secure packaging for shipping.
We use special packaging for the return shipment due to insurance policy reasons. Please indicate if you would like your own packaging to be returned to you (except cardboard packaging).

3. Address for sending in goods for periodic inspection

Please send your safety devices to be tested carriage paid to:

DEHN SE
Hans-Dehn-Straße 1 (Gate 3)
92318 Neumarkt / Germany

goods receipt times
Monday to Thursday: 07:00 to 12:00 and 12:30 to 15:00
Friday: 07:00 to 12:00

4. Framework conditions for periodic inspections

• The processing time is usually 3–4 work weeks after receipt of the goods consignment.
• The test is carried out in accordance with DGUV regulation 3 (formerly BGV A3)
• The price of the periodic inspection depends on the type of device in question 
• You will receive a test report for each passed test, and each successfully tested device will be labelled with a sticker on the device.
• If the inspection reveals that the device is defective or no longer corresponds to the state of the art, you will receive a separate letter with a cost estimate for the repair or an offer for a comparable new device.
• Third-party devices can be tested but not repaired.
• The return shipment is based on the concluded freight agreement, CPT agreed place of receipt (INCOTERMS 2020), including packaging.  The freight costs are based on the actual return weight.

Want to find out more about our periodic inspection? You can find further details here.